📄 Privacy policy
Responsible: Family Practice Tyrol – Dr Marco Schönberger
Address: Bahnhofstraße 54, 6300 Wörgl
Telephone: +43 (0) 5332 / 25900
Email: info@familienpraxis.tirol
1. General information
The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). This privacy policy informs you about the most important aspects of data processing within the framework of our website and our practice organisation.
2. Collection and processing of personal data
We process personal data that you provide to us when using our website, when contacting us or during medical care:
- Name, address, contact details (email, telephone number)
- Health data (medical history, diagnoses, treatment recommendations, findings)
- insurance details
3. Purpose of data processing
Data processing is carried out for the following purposes:
- To fulfil our medical and contractual obligations
- To comply with legal requirements
- Practice organisation and appointment management
- To communicate with you
4. Disclosure of data
Data will only be disclosed if required by law, if you have given your consent, or if it is necessary for the provision of our services. Recipients may include:
- Laboratories and other medical service providers
- Settlement centres and social security institutions
- IT service providers (e.g. maintenance, hosting)
5. Your rights
You have the right to information, correction, deletion, restriction of processing and data portability. You can also object to processing and revoke your consent. However, medical documentation is subject to statutory retention requirements and therefore cannot be deleted immediately.
6. Data security
We employ technical and organisational security measures to protect your data as best as possible against unauthorised access, loss or misuse.
7. Communication channels & services
For secure communication, we only use encrypted services:
- Proton Mail: End-to-end encrypted, zero access
- Threema Work: Secure messenger for internal communication
- Medflex: Platform for GDPR-compliant medical data exchange
- ELGA: Legally regulated part of the electronic health record
- DAME/MEDICALNET: Digital health services for networking medical practices, exchanging findings, etc.
Please note that when using some services, metadata may be transferred to third countries. By using these services, you consent to this transfer in accordance with the respective data protection guidelines.
8. Amendments to this statement
We reserve the right to update this privacy policy. The current version can be found on our website at any time.
